The DOT Industry Skills Program 2017

For this program that will run for two years, the DOT will now be in-charge in the implementation of the program and will cover the whole Philippines in granting various human capability building trainings for the tourism industry stakeholders.

2017 Program Target

• PHP 100 Million
– PHP 85M for trainings
– PHP 15M support activities

• 16,000 persons trained
– 45% female

CRITERIA

Technical Criteria

1. Training programs are base on :
• Regional Training Needs Assessment (Market Driven)
• NTDP Priority niche products
• Hard to fill occupations
• Sustainability / green initiatives

Special arrangement for Niche Activities such as
• Farm Tourism
• Faith Tourism
• Fit Tourism
• Family Tourism
• Fun Tourism

Special arrangement for Skills Gaps identified by the HRD Plan:
• Foreign Languages
• Transportation Training
• Homestay

Special arrangement for entities offering “green” initiatives
• Green Hotel (MSME)
• Green Jobs

Community Based Organizations and NGOs

Technical Criteria

1. For Community Based Organizations and NGOs: Focus: skills to improve service levels, standard & management

• Accommodation standards and maintenance
• Food preparation and food hygiene and safety
• Customer service
• Language training
• Tour provision and standards (including cultural and natural tours and those linked to other commercial providers)
• Community collaboration to develop and implement packaged cultural and local natural tour experiences
• Handling bookings, including specific on-line
promotion, booking and payment systems (Emarketing)

• Ecotourism/ Adventure Tourism product development and enhancement
• Cultural Tourism product development and enhancement
• Hilot Training
• Retail Innovation Training
• Financial management will be required
• Branding/ Tourism Marketing
• Other training topics may be considered for funding assistance if a good sound rationale is presented to justify the Application.

Tourism Entities

Technical Criteria

1. For Tourism Entities: Focus: Reducing skills gaps

• Front office/reception (ACCSTP)
• Reservations
• Housekeeping (ACCSTP)
• Marketing and Sales (eMarketing)
• Food production and safety (ACCSTP)
• Food and beverage (ACCSTP)
• Service/restaurant management standards and
quality
• Spa service standards
• Management and customer service by travel agents
• Tour organization and management

• Hotel engineers and maintenance programs
• Financial management
• Supervisory management and team building
• Events planning
• IT computing
• Language competency
• Customer care (meet and greet)
• Language competency
• Maintaining and improving DOT accreditation
• Other training topics may be considered for funding
assistance if a good sound rationale is presented to justify
the Application.

It is compulsory to use ASEAN Common Competency Standards for Tourism Professionals (ACCSTP) conducted by an ASEAN Certified ASEAN/ National Master Trainer

• Housekeeping
• Front Office
• F&B Services
• Food Production

For areas with more developed established enterprises in the eight gateways identified in the NTDP, the priority will be upgrading skills.
For areas with less developed enterprises/tourism activities, the priority will be given to improving basic skills of tourism workers.

Musts :

• There should be at least 45% female participants
• FILIPINO’S FINEST FRONTLINERS TRAINING for all

Others

Training Providers :

• Must have related experience in the
tourism industry practitioner/s or in related field
• Extensive experience in conduct of trainings
• Must be able to demonstrate practical / hand on modules of training
• Must be registered in the Philippine Government Electronic Procurement System (PHILGEPS)
• Conducted similar trainings in the past
• Demonstrated experience in field of expertise
• Must have good communication skills and willing to share their expertise

Proposed SOP for the program :

• Regional Offices to invite applicants
• Applicants will submit training needs proposal
• Regional Offices to conduct due diligence
• Regional Offices to submit list of commendable applicants
• The National Tourism Skills Committee to review and approve applications
• Once approved, the DOT-OIMD will process pertinent documents in cooperation with the DOTFinance Team and DOT-Legal to transfer funds to concerned Regional Offices

Proposed SOP for the program :

• Regional Offices will conduct bidding and
procure training services
• Training providers/ grantees to conduct the training
• Regional Offices and Central Office to conduct monitoring
• Regional Offices ensures terminal reports and liquidation are submitted

Can application workshops be conducted? :

The regional offices will conduct the workshops with support from DOT Central office management team

PRE-BID CONFERENCE :

A pre-bid conference can be conducted to invite possible training providers

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